CloudCasa is developed and supported by Catalogic Software, with over 25 years in data protection. We are dedicated to providing effective, user-friendly support for CloudCasa users. Many organizations using open-source tools like Velero come to CloudCasa when they need stronger kubernetes backup, recovery, or migration capabilities, and our team is here to help guide that transition.
Users with a paid service plan get full technical support through the support portal, that provides an interface to:
- Find what you need faster.
- Open support cases directly with CloudCasa Technical Support.
- Get easy access to our knowledge base and community.
In addition to email and phone support, CloudCasa offers live chat within the user interface for immediate assistance from our expert team.